Withdrawing Your Balance Back to Your Wallet
When you want to move your balance out, go to the cashier and select Withdraw. We route payouts back to the same payment method you deposited with — so if you deposited via Touch 'n Go eWallet, your withdrawal goes to that wallet. GrabPay and Boost withdrawals follow the same logic. For FPX bank withdrawals, enter your account number and the bank
processes the transfer on its own schedule. Make sure your account verification is complete before you request a withdrawal, as unverified accounts will be held at the confirmation step.
- Go to Withdraw in the cashier — Log in, open the cashier, and select the Withdraw tab — your linked payout methods are listed there.
- Select your payout channel — Choose the e-wallet or bank account you want to receive funds — Touch 'n Go eWallet, GrabPay, Boost or FPX.
- Enter the amount and submit — Type the RM amount you want to withdraw and hit confirm. The request goes to our processing queue immediately.
- Verification check before release — If your account is fully verified, the withdrawal moves forward. Pending verification will pause the request until documents are reviewed.